Tech Mahindra is Hiring for Customer Support Executives |Apply Online

TECH MAHINDRA IS HIRING FOR CUSTOMER SUPPORT EXECUTIVE POSTS


Tech Mahindra Recruitment 2023 (Private Job Update) for Various customer support executive posts. All legible and interested candidates can apply on or before (20-05-2023). Further information about the Tech Mahindra recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.

Number of Vacancies - 
There are various number of vacancies.

Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Customer Support Executive.

Responsibilities - 
  • Handle phone calls with customer queries and provide resolution to end users
  • Escalate priority issues per client specifications to the immediate lead as applicable
  • Provide inputs on process changes and best practices
  • Stay update with new updates, process changes and updates
  • Maintain exemplary attendance and punctuality
  • Provide exemplary customer satisfaction
  • Meet quality standards on all handled contacts
  • Complete 9 hours of staffed time on all rostered days
  • handle contacts while maintaining KPI targets as per agreed limits. 
Salary/Pay and Grade Pay -  For customer support executive post, the payable salary will be Rs 27,800 per month approximately. Further information about salary details is mentioned in the notification.

Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.


Educational Qualifications - The educational qualification details for this post is mentioned below.
  • Customer Support Executive - {a graduate degree in any discipline}.
Knowledge and Skills Required - 
  • Excellent customer service skills
  • Typing skills of 25 words per minute and 85 accuracy
  • Passionate towards serving the customer and displays high levels of customer obsession
  • Open to work in rotational and night shifts.
Selection Method - For Tech Mahindra recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic or field interview.

Work Experience - No further work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment. 

Last Date for Submitting Application Form - All candidates must apply on or before (20-05-2023). After the last date, no application form will be submitted.

Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
                   
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