Amazon is Looking for Customer Service Associates | Work From Home | Apply Online
Amazon is looking (Private Job Update) for Various virtual customer service associate (work from home) posts. All legible and interested candidates can apply on or before (29-03-2024). Further information about the Amazon recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.
Job Location for Amazon Recruitment 2024 -
The candidates can work from home.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Virtual Customer Service Associate (VCS).
1. Virtual Customer Service Associate (VCS).
Salary/Pay and Grade Pay - For Virtual Customer Service Associate (Work From Home) post, the payable salary will be Rs 23,300 - 30,800 per month approximately. Further information about salary details is mentioned in the notification.
Responsibilities of Virtual Customer Service Associate -
- Demonstrates undertaking of internet, amazon website and competitor websites
- Demonstrates and ability to successfully navigate websites
- Demonstrates a proficient knowledge of email applications
- Demonstrates an ability to learn in various media
- Ability to successfully adapt to changes in the work environment
- Demonstrate interpersonal skills with a diverse customer base
- Ability to determine customer needs and provide appropriate solutions
- Maintain regular and reliable attendance, including the daily schedule as assigned
- Demonstrates conflict resolution, negotiation and de-escalation skills
- Demonstrates ownership to resolve challenging customer issues, escalating with necessary
- Ability to work overtime as required by business.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications - The educational qualification details for this post is mentioned below.
- Virtual Customer Service Associate - {12th pass or a graduate degree in any discipline}.
Knowledge/Skills and Additional Information Required -
- Excellent communication skills (written and verbal)
- Ability to communicate correctly and clearly with all customers
- Excellent documentation skills
- Good comprehension skills - ability to clearly understand and state the issues customers present
- Ability to concentrate - follow customers issues without distraction to resolution
- Good composition skills - ability to compose a grammatically correct, concise, and accurate written response
- Work successfully in a team environment as well as independently
- Ability to use a desktop/ Laptop computer system
- Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
- Good typing skills
- Ability to approach problems logically and rationally
- Action oriented and self disciplined
- Organized and detail-oriented.
Selection Method - For Amazon (Work From Home) recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and virtual/ telephonic or field interview. If a candidate is shortlisted according to their desired qualification, he/she will be intimated via registered mobile number or email id.
