Wipro is Hiring for Associates | Service Desk Analysts | Apply Online
Wipro Recruitment 2024 (Work From Home/Office - Hybrid, Private Job Update) for Various associate, process associate, service desk analyst and development specialist posts. All legible and interested candidates can apply on or before (17-03-2024). Further information about the Wipro recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.
Job Location for Wipro Recruitment 2024 -
For process associate post, the job location for candidates will be Kolkata, for development specialist post, candidates will be working from home. For associate post, job location for candidates will be PAN India and for service desk analyst post, job location for candidates will be Bangalore and Chennai.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Associate
1. Associate
2. Chat Process Associate
3. Development Specialist
4. Service Desk Analyst.
Responsibilities for Associate -
- Research industry and market dynamics
- Conduct modeling and financial analyses
- Participate in writing financial reports
- Monitor and manage the performance of portfolio companies
- Assist in financial planning efforts.
- Communicate with customers via calls. email and chats
- Provide resolutions to customer queries
- Work with internal departments to meet customer needs
- Able to multitask, organize and prioritize work
- Responsible for processing simple to complex orders and handling inquiries from the client with high accuracy and efficiency
- Use deductive reasoning to make sound business decisions
- Ensure compliance to all company and business policies.
- Collaborate with various departments and stakeholders to gather, document and analyze business requirements, processes and workflows
- Translate these requirements into functional specifications for technology teams and work closely with project managers, developers and testers to ensure successful project delivery
- Identifying areas for process improvement and recommending solutions to enhance operational efficiency and effectiveness
- Respond to queries from all calls, portals, emails, chats from the client
- Become familiar with each client and their respective applications/ processes
- Learn fundamental operations of commonly used software , hardware and other equipment
- Ensure that the scorecard is maintained
- Manage all queries or escalate if not resolve as per the defined help-desk policies and framework.
Salary/Pay and Grade Pay - For associate, process associate posts, the payable salary will be Rs 21,000, for service desk analyst post, the payable salary will be Rs 25,000 and for development specialist post, the payable salary will be Rs 42,100 and for per month approximately.
Age Limit - For Wipro recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Age Limit - For Wipro recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications - The educational qualification details for this post is mentioned below.
- Associate/ Process Associate/ Service Desk Analyst - {a graduate degree in any discipline}
- Development Specialist - {a graduate degree in any discipline with some experience in oracle retail knowledge}.
Knowledge and Skills Required -
- Excellent communication skills
- Should be flexible to work in rotational shifts
- Proficient in computer usage and basic knowledge on MS Office
- 5 Day working week
- Collaborative environment
- Performance based
- Ability to multitask in a fast paced environment
- Understands customer requirements and advises customer on solution options.
Selection Method - For Wipro recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and virtual/ telephonic or field interview. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via registered mobile number or email id.
Work Experience - No further work experience required for associate, service desk analyst and process associate posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
Work Experience - No further work experience required for associate, service desk analyst and process associate posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
