GROWW IS HIRING FOR VARIOUS CUSTOMER SUCCESS EXECUTIVE AND CONTENT WRITER INTERN (WORK FROM HOME) POSTS
Job Location for Groww Recruitment 2024 -
For customer success executive, content writer intern posts, candidates will be working from home and for operations executive post, job location for candidates will be Bangalore.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Customer Success Executive
1. Customer Success Executive
2. Content Writer Intern
3. Operations Executive.
Salary/Pay and Grade Pay - For Customer Success Executive post, the payable salary will be Rs 28,300, for payment operations executive post, the payable salary will be Rs 33,500 and for content writer intern, the payable salary will be Rs 22,500 per month approximately. (Note - Salaries mentioned are based on data from Glass-door, Ambition Box, etc. and may vary. The figures provided here are not fixed and are subject to fluctuations. Job seekers are advised to consider this variability while exploring opportunities). Further information about salary details is mentioned in the notification.
Responsibilities of Customer Success Executive -
- Provide technical support and ad-hoc training to customers who use the company's product, replying to inbound queries
- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades
- Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention preferred.
- Write meaningful content about finance, mutual funds, stocks and personal finance-related topics keeping in mind the editorial guidelines
- Conduct research to identify online communities, trending topics and new content ideas to add to the Groww content repository.
- Execute and reconcile stock trades in collaboration with the trading team
- Ensure timely and accurate settlements of trades
- Coordinate with clearinghouses and brokers to facilitate smooth settlement processes
- Generate and review trade related invoices and bills
- Ensure accurate billing of commissions, fees and other trade related expenses
- Collaborate with finance and accounting teams to reconcile billing discrepancies.
Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications - The educational qualification details for this post is mentioned below.
- Customer Success Executive - {a graduate degree in any discipline}.
- Operations Executive - {a graduate degree in any finance business administration, economics or a related field with minimum one year of experience in relevant field}
- Content Writer Intern - {12th pass}.
Knowledge/Skills and Additional Information Required -
- Must be fluent in English and Hindi
- Eagerness to learn about the company's products and their capabilities
- Excellent interpersonal and relationship building skills
- Knowledge of other regional languages will be helpful
- Having a growth mindset
- Having a tech-product bias
- Long term thinking
- Radical customer centricity
- Simplicity in our product and personalities.
Selection Method - For Groww recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic or field interview. If a candidate is shortlisted according to their desired qualification, he/she will be intimated via registered mobile number or email id.
Work Experience - No further work experience required for customer success executive and content writer intern posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
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Last Date for Submitting Application Form - All candidates must apply on or before (24-05-2024). After the last date, no application form will be submitted.
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
