Wipro Is Hiring | Service Desk Analyst | Any Graduate, PG Can Apply | Freshers and Experienced | Apply Now
Wipro has released the advertisement for recruitment for the post of the Service Desk Analyst .All the candidates who are interested in this Recruitment and fulfill the eligibility can apply online asap till the link expires. For these Recruitment related information like eligibility, age limit, syllabus, selection procedure, pay scale and all other information read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.
⭕About Wipro Company:
Wipro Limited is an Indian multinational corporation that provides information technology, consultant and business process services. It is one of the leading Big Tech companies. Wipro's capabilities range across cloud computing, computer security, digital transformation, artificial intelligence, robotics, data analytics, and other technology consulting services to customers in 167 countries.
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👷Job Position: Service Desk Analyst
💢 Qualification: Any Graduate, posts Gradutes Can Apply
🌐Location : Banglore, Pune, Coimbatore
💰Salary: 2.5 - 3 lakh Per annun
⭕Age Limit: Minimum Age Should be 18 Years, Maximum Age Limit is Not
Mentioned
⭕ Experience: 1-5 Years of experience
⭕Important Dates:-
•Application begins:- Already Started
•Last Date:- Apply As soon as possible
⭕Who Can Apply
•All India Candidates can Apply For this Male & Female
⭕Roles & Responsibilities:
•You will be responsible for the assisting end users on applications problems, system administration issues, or network concerns
•Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins
•Identify and escalate tickets requiring urgent attention and action
•Log all contacts and document all the activities and results accurately and completely within the incident management tool
•Deal with and resolve helpdesk requests
•To maintain and fine-tune a high degree of customer service for all support queries and adhere to all service management principles
⭕Skills Requirements:
1. 1-5 years of previous experience in IT helpdesk
2. Excellent communications skills (verbal and written both)
3. Knowledge on ITIL Framework and Terminologies
4. Knowledge on Windows, Mac operating systems & VDI environments
5. Demonstrated problem solving capabilities
6. Adhere to established Service Levels and Agreements and ensure to follow up on the ticket in a timely manner
7. Flexible and Open to working in a 24x7
rotational shift
8. Self-motivated achiever who gains satisfaction from providing excellent customer service
9. Awareness of basic networking concepts, DHCP, DNS, TCP/IP, VPN and technologies/Active Directory/BSOD/VDI /OS365
⭕How to apply Online for the Wipro Job :
∆ Application Procedure:-
•All India Candidates can Apply For this one local recruitment recruitment.
•Click on the below Apply Now link.
•Then You will be redirected to the career page of the wipro company
•if you have not registered before, create an account.
•Read all the details and Fill all the required details in the form and submit all the relevant documents
•Verify all the details and submit the application.
•Wait for a few days for a response from the company. Shortlisted candidates will get reverted back.
APPLY NOW:- CLICK HERE
Frequently Asked Questions For This Post.
Qus.What Is the Average Salary for this role
Answer: Upto 3 LPA
Qus. Is This Work From Home or Office Job?
Ans:- Office Job
Qus. Where is the headquarters of the Wipro company?
Answer: Bengaluru
Qus. Who is the CEO of the Wipro company
Ans. ThierryDelaporte
Qus. Is There Any fee for the application.
Answer:- No.
Note:- We Don't Demand Any Type of Money for job interview/selection ( Through Call/ Mail etc)
