IntouchCX Work from Home Jobs 2024 | Service Representative
IntouchCX Work from Home Jobs: Apply Online, Remote Jobs. Online registration is scheduled to close on 25 August 2024. Job location, several posts, salary, qualification, and the application Link are available below. This is one of the remote jobs for freshers.
Candidates will work from home for these positions.
The number of posts:
The roles come in a variety of positions. There may be multiple seats.
Available Positions:
The required positions and the number of seats is given below for your reference.
1. Customer Service Representative (Chat / Email).
IntouchCX Work from Home Jobs 2024 Salary:
The salary for the position of Customer Service Representative (Chat / Email) is expected to be around Rs 4,30,000 PA. The notification includes more facts regarding salary information.
IntouchCX Work from Home Jobs: Education Requirements:
Please read the qualification details required for this post in the columns below.
- Customer Service Representative (Chat / Email). {Any Graduate}
Check out the advertisement at the end for more information regarding the academic qualification post. if you do not have a graduate degree, click here now for 10th/12th-based job openings.
Age Limit: -
For this hiring, candidates should have a minimum age of 18 years. There is no limit to upper age. You can refer to the detailed notification for more information about your age.
1. IntouchCX Work from Home Jobs 2024 Roles and Responsibilities of Customer Service Representative (Chat / Email):
The obligations and job roles for Off-Campus Drive are mentioned below.
- In charge of delivering top-notch customer support and resolving grievances and inquiries about order progress, inventory, and billing issues via email and web chat.
- It is your responsibility to respond to questions in a way that satisfies performance and quality requirements.
- Determine which emails are priority and forward them to the right person.
- Respond professionally to consumer concerns and make an effort to successfully settle disputes in line with established policies.
- Accurately record consumer transactions in the relevant systems.
- As necessary, coordinate with other departments, lead individuals, and coworkers.
- Engage the client in conversation while being patient and empathetic.
- Give the client information and make the necessary notes in the system detailing the precise actions that have been performed or still need to be completed.
- Make ensuring that all interactions adhere to the policies and procedures.
- Keep up-to-date system knowledge to facilitate research and ensure that customers receive accurate information.
- Acquire and maintain a comprehensive understanding of all current and upcoming processes and procedures.
Experience, Requirements and Qualification:
- Basic knowledge of e-commerce websites
- above average communication skills both in writing and speaking, including the capacity to pronounce words clearly and accurately.
- The capacity to pay close attention when listening to clients and to modify reactions and activities based on the information they supply to suit their individual needs.
- Capacity to operate in a dynamic, fast-paced workplace.
- Ability to accurately and promptly arrange and monitor several jobs and details.
- the capacity to use a computer and phone system.
- the capacity to follow all organisational rules and guidelines.
- the capacity to perform a range of shifts, including weekend, holiday, afternoon, and evening employment.
- the capacity to carry out simple mathematical operations.
- must, if necessary, satisfactorily pass a background check.
- 0 to 5 years of call centre experience, ideally in email/chat operations.
IntouchCX Work from-Home Jobs Selection Process:
The candidate will be chosen for the IntouchCX recruitment process based on a shortlisting/assessment test and a virtual/telephonic or field interview. A candidate will be notified via registered email or mobile number if they are shortlisted based on their desired qualifications.
IntouchCX Work from Home Jobs 2024 Work Experience:
- No experience is required for candidates.
Application Procedure -
To apply for the Customer Service Representative (Chat / Email) post, applicants can apply from the official web portal or use the link below.
1. Click Here to Fill out the Application Form Online for IntouchCX, Remote Jobs for Freshers: Customer Service Representative (Chat / Email).
What is the last date to Apply for IntouchCX Work from Home Jobs 2024 -
Applicants are recommended to apply on or before (25-08-2024).
Conduent Work from Home Jobs: Application Fee:
There are no application fees for this job post.
Important Information - Beware of fraudsters/Scammers as there is no Charge/Fee for Private/MNC job openings. Consider this a scam if someone asks you for money or demands money for your company selection.
