American Express Work from Home Jobs 2024 | Service Analyst
American Express Work from Home Jobs in India 2024 Job location:
Candidates will work from home or hybrid/Gurgaonfor the role of Customer Service Analyst.
The number of posts:
The roles come in a variety of positions. There may be multiple seats.
Available Positions:
The required positions and the number of seats are given below for your reference.
1. Customer Service Analyst
American Express Work from Home Jobs 2024 Salary:
American Express Work from Home Jobs for Freshers in India: Education Requirements:
- Customer Service Analyst {A graduate degree in any field.}
Check out the advertisement at the end for more information regarding the academic qualification post. If you do not have a graduate degree, click here now for 10th/12th-based job openings.
Age Limit: -
The recruiting process requires candidates to be at least 18 years old. There is no limit to upper Age. For more details regarding your age, see the complete notification.
1. American Express Work from Home Jobs in India 2024 Roles and Responsibilities of Customer Service Analyst:
The obligations and job roles for Off-Campus Drive are mentioned below.
- To guarantee client satisfaction, promptly and thoroughly address each and every question from customers.
- Provide measurements to customers, employees, and shareholders in accordance with objectives.
- Draw attention to problems through feedback and suggest modifications to workflows, protocols, and service standards in response to client requests to satisfy their requirements and guarantee consistently high-quality service.
- Respect for quality and compliance regulations
- Encourage the directorate's innovative efforts.
- Juxtapose the needs of the consumer with American Express's
- identifies and records the information that is required through effective oral and written communication.
Qualifications :
- Graduates and undergrads with one to six years of experience in the contact centre or customer service industry are being hired.
- Excellent Verbal Communication. - Customer-focused, with a strong aptitude for resolving issues with customers and providing effective service No Circumstances
- analytical thinking and meticulousness
- High degree of devotion, empathy, and service orientation towards the customer
- elevated focus on results
- Ability to make decisions on one's own and fulfil strict deadlines. Spoken: English
- the ability to operate around the clock.
- It is preferred if coworkers have prior voice support experience.
- typical exposure to Microsoft Office
American Express Work from Home Jobs in India Selection Process:
American Express Work from Home Jobs in India 2024 Work Experience:
- For these positions, Relevant work experience is necessary. Candidates with no experience or those with less experience are also welcome to apply for this position.
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Application Procedure -
Applying via the official website or the URL below is how candidates can apply for the position of Customer Service Analyst.
